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- Navigate to the CTRP home page at https://trials.nci.nih.gov.
Select "Need help signing in?".
- Select "Forgot password", this will open the "Reset Password" page.
- On the "Reset Password" page, enter your Okta Username (email address) and select the "Reset Via Email" button.
- If the Username was found in Okta,
then thenan "Email Sent" confirmation message will be displayed., andan An email from Okta with the subject "National Cancer Institute - Okta Password Reset Requested" will be sent to the email address associated with the account. - Select the "Reset Password" button within the email which will launch the "Reset your Okta password" page.
- On the password reset page,
entercreate a new password meeting the requirements listed.on the page, thenselect Select the "Reset Password" button. If the password entered meets the required criteria, the Okta Verify page will launch allowing you to choose one of the Okta multifactor authentication methods to login.
See the following page for additional details on logging in to CTRP using Okta multifactor authentication: Logging in to CTRP - Include 20210107
(JF: upadate to current link once in production)
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