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First-Time Login and Set-up Steps
After receiving confirmation from CTRP Support that your Okta account has been created, you will need to configure your Okta account to access CTRP. This includes setting your password and setting up multifactor authentication.
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Determine the configuration that best fits your situation and decide which of the authentication method(s) that you want to use, and which phone number you want to use with each.
When the Okta “Set up multifactor authentication” window launches, configure the desired multifactor authentication per the instructions above.
The next time you log into the application, one of the authentication methods will be selected by default, but you may choose another method you have set up. Click on the down-arrow icon next to the Okta symbol in the window and choose a different authentication method from the picklist.