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If you have forgotten the password for your CTRP user account, or if you want to reset it for any reason, you can reset it.

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   Password 1st step - Include 20170425 Password 1st step - Include 20170425

   On the Registration Login page, click (TBD). The Change your password page appears.

2. Click Email a

   password reset link

   Password Reset Link. The Email a

   password reset link page appears.

   Password Reset Link page appears. (For a more direct route to this page, visit https://trials.nci.nih.gov/ctrp-password/?action=sendtoken.)

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   Screenshot TBD.

3. Enter your CTRP username and the email address associated with that account.
4. Click Send. Submit. If the email address matches the username, the system sends an email message to that address.
5. Click When you receive the email message, click the link inside that message. (TBD: What happens next.). A page appears prompting for the new password.
6. Enter your CTRP username and new password.

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   Password Requirements - Include 20170424 Password Requirements - Include 20170424

7. Enter the new password again to confirm.
8. Click Submit. If the new password met all requirements, a confirmation page appears. Passwords remain in effect for 60 days.

If you have questions or want to report any issues, contact us at ctrp_support@nih.gov.