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This page explains how to log an issue and assumes that you are not an administrator. 

  1. On the Competition page, log in to access the Report Issue tab and log a report.

    Info

    The Report Issue tab does not appear until you log in.

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  2. Click Report Issue. The Report Issue page appears. 
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  3. Enter a title and content for your issue and click Submit.
    The competition organizers receive your issue and the details you entered appear on the Issue status tab.

You can track issues you have with the challenge management system. 

Users with and without administrative privileges create and track issues differently. Administrators must log in to receive administrative privileges.

When a non-administrative user is not logged in, the Report Issue tab is not displayed.   

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After logging in, a non-administrative user can access the Report issue tab and log a report.

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When user clicks on “Report Issue” tab, the following screen appears.

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User enters details for below form and click on submit, email triggers to organizers and issue details appears on “Issue status” tab.

When Admin user logged in:- User can see ‘Report Issue’ and ‘Issue Status’.

Once click on ‘Issue Status’, user gets the below screen window.

Below are the values for Status field.

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