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You can track issues you have with the challenge management system. 

Users with and without administrative privileges create and track issues differently. 

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Logging an Issue as a Non-Administrative User

Before you log in, the Report Issue tab does not appear on the Competition page.   

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  1. On the Competition page, log in to access the Report

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  1. Issue tab and log a report.

    Info

    The Report Issue tab does not appear until you log in.

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  2. Click

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  1. Report Issue

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  1. . The Report Issue page appears. 
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  2. Enter a title and content for your issue and

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  1. click Submit.
    The competition organizers receive your issue and the

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  1. details you entered appear on the Issue status tab.

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Tracking Issues as an Administrator

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  1. Log in to the challenge management system.

    Info

    You must log in to see the Report Issue and Issue Status options.

    The admin features appear.
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  1. Click Issue Status to see a list of all issues, their details, and their status.

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    An issue's status can be one of the following status types:

    • Open
    • Closed
    • Verified
    • Reopen
    • Waiting for User Input
    • Support team Working