Date
Attendees
Name | Attended |
---|---|
Jayashree Kalpathy-Cramer | |
Karl Helmer | |
Ed Helton | no |
Ulli Wagner | yes |
Carolyn Klinger | yes |
Samarth Nandekar |
Goals
- Status Update for Medici Helpdesk
Currently supported challenges
Name of Challenge | Organization / Meeting | Medici instance used | Release | Release Test data | Number of Participants | Closing Date | Will the challenge remain open? | Comments |
---|---|---|---|---|---|---|---|---|
ISBI Lung Nodule Challenge | International Symposium on Biomedical Imaging | January 8, 2018 | March 5, 2018 | March 19, 2018 | ||||
Pediatric Bone Age Challenge | Radiological Society of North America | August 5, 2017 | October 7, 2017 | 39 individuals or teams | October 17, 2018 |
Discussion items
Time | Item | Who | Notes |
---|---|---|---|
Action Items | |||
Monthly status reports (Nov, Dec) | |||
Invoices | Oct-Dec 2017 invoice has been received | ||
Incoming Help desk requests | ISBI has generated requests for help, data conversion, technical issues tracking is mostly done by email evaluating systems that could be used for tracking - ongoing
| ||
Procedure questions | How are help desk requests received? How are help desk requests logged? How are help desk requests tracked? Who responds to the help desk requests? How is a "responder" assigned to the help desk request? How are answers tracked? Who closes an issue? Should we track user satisfaction? How to track user satisfaction? Workflow Response time
| ||
Means to request help | phone, email, ticketing system | ||
Means to provide help | email, answer on phone, chat, WebEx, Bomgart | ||
Supported Challenges | see new table | ||
Action items
- Move documentation to Medici Helpdesk
- Establish wiki page
- Access to wiki for Jayashree and Karl
- Attend NBIA status meeting on
- generate template for monthly status report
- generate template for meeting notes
- Fill in challenge table in meeting notes Unknown User (helmerk)
- Fill in challenge table on completed challenges page Unknown User (helmerk)
- Prepare of announcing Medici Helpdesk on February 5 community call Unknown User (helmerk)
- fill out ongoing and completed challenges tables Unknown User (helmerk)
- Monthly status reports for November and December Unknown User (helmerk)
- review existing documentation Unknown User (helmerk)
- give Samarth instruction on how to get an wiki account Klinger, Carolyn (NIH/NCI) [C]
- add Samarth to invitation Wagner, Ulrike (NIH/NCI) [C]