Date
Attendees
Name | Attended |
---|---|
Jayashree Kalpathy-Cramer | |
Karl Helmer | |
Ed Helton | |
Ulli Wagner | |
Carolyn Klinger | |
Samarth Nandekar |
Goals
- Status Update for Medici Helpdesk
Currently supported challenges
Name of Challenge | Organization / Meeting | Medici instance used | Release | Release Test data | Number of Participants | Closing Date | Will the challenge remain open? | Comments |
---|---|---|---|---|---|---|---|---|
ISBI Lung Nodule Challenge | International Symposium on Biomedical Imaging | January 8, 2018 | March 5, 2018 | March 19, 2018 | ||||
Pediatric Bone Age Challenge | Radiological Society of North America | August 5, 2017 | October 7, 2017 | 39 individuals or teams | October 17, 2018 |
Discussion items
Time | Item | Who | Notes |
---|---|---|---|
Action Items | see below | ||
Monthly status reports (Nov, Dec) | all OK | ||
Invoices | Oct-Dec 2017 invoice has been received | ||
Website | Create a website that explains what a challenge is and who to contact for help, including phone line and email Will be tied into the TCIA application process | ||
Incoming Help desk requests | ISBI has generated requests for help, data conversion, technical issues tracking is mostly done by email evaluating systems that could be used for tracking - ongoing
| ||
Procedure questions | How are help desk requests received? How are help desk requests logged? How are help desk requests tracked? Who responds to the help desk requests? How is a "responder" assigned to the help desk request? How are answers tracked? Who closes an issue? Should we track user satisfaction? How to track user satisfaction? Workflow Response time
| ||
Means to request help | phone, email, ticketing system | ||
Means to provide help | email, answer on phone, chat, WebEx, Bomgart | ||
Supported Challenges | see new table | ||
Action items
- Monthly status reports for November and December Unknown User (helmerk)
- review existing documentation Unknown User (helmerk)
- give Samarth instruction on how to get a wiki account Klinger, Carolyn (NIH/NCI) [C]
- add Samarth to invitation Wagner, Ulrike (NIH/NCI) [C]