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How do I know which version of the Downloader I am running?

For the Downloader version 3.0 and later, the version information appears in the About menu. The version also appears at the bottom of the login windows when you download a private collection. The following steps explain how to find out which version of the Downloader you are running for version 2.0 and earlier in different operating systems.

On Windows 10:

  1. Open the Start menu.
  2. Click Settings > System.
  3. From the left pane, select Apps & features.
  4. Search for TCIA Downloader.
  5. Click Downloader and the version number appears in the application details.

    Apps and Features window of Windows 10 Settings

On Windows 7:

  1. Open the Control Panel.
  2. Click Programs and Features. The version number appears in the version column.

    Uninstall or change a program screen from the Windows 7 Control Panel

On Mac:

  1. Go to the Finder.
  2. Click an application to select it, then press the spacebar. A window appears, showing the version number, size, and last modification date.

    TCIA Downloader installation window

On CentOS:

  • Type the following command at the command prompt of a terminal window: 
    yum list installed | grep "TCIADownloader"

On Ubuntu:

  • Type the following command at the command prompt of a terminal window:  
    dpkg -l |grep tciadownloader

Why does nothing happen after I click Remind me later on the New Version Notification window?

The manifest file generated by TCIA/NBIA 6.5.3 is now self-contained and only version 3.0 of the Downloader can read it. Please update your Downloader.

Why, after I upgrade the Downloader, do two versions of it appear in Apps & features on Windows 10, and on Programs and Features on Windows 7?

You can ignore the double entries. It is likely that you installed an early version of Downloader 2.0 or Downloader 1.0,  which have different upgrade codes internally.  The old software is removed when the new version is installed. If the newly installed application is not functioning as expected, you can manually remove the old one and reinstall the new one. However, it is not required to do so.

I generated a manifest file a while ago. How do I know which version of the Downloader to use with it?

Always use the latest version of the application. The Downloader application is backward-compatible. The following table shows the version compatibility between manifest files and the Downloader.

Downloader Version

Manifest V1.0

Manifest V2.0

Manifest V3.0

Downloader V1.0

Working

Working with public data requests*

Not working

Downloader V2.0

Working with public data requests

Working

Auto-Upgrade and Manual Upgrade are working.

Remind Me Later does nothing.

Downloader V3.0

Working with public data requests

Working

Working

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