FAQ How Much Does It Cost? There is no cost to you for HPC consultation. There is a nominal monthly charge for an NIH HPC account. This gives you access to all of the NIH HPC systems and associated services (i.e. Helix, Biowulf). There are no additional charges for CPU or storage on the NIH HPC systems. How Does It Work? What Do I Need to Do? If you’re not sure what you need or if you need any guidance on using high performance computing, we’re here to help. Use the Request Service button to request a consultation. For additional information about our HPC program visit the NCI High Performance Computing (HPC) Program wiki. When is the Service Available? HPC Consultation is available during normal business hours: Monday through Friday, 8:00 a.m. to 5:30 p.m., excluding holidays. How Long Does It Take to Receive the Service? We generally respond to requests for consultation within 1 business day. |