1. Navigate to the CTRP home page at https://trials.nci.nih.gov. For browser information, refer to Browser Support.


  2. Select "Need help signing in?".


  3. Select "Forgot password", this will open the "Reset Password" page.


  4. On the "Reset Password" page, enter your Okta Username (email address) and select the "Reset Via Email" button.


  5. If the Username was found in Okta, then then an "Email Sent" confirmation message will be displayed, and an email from Okta with the subject "Account password reset" will be sent to the address associated with the account.
    (Need to finish on UAT, Self Service password reset is not enabled on Int)