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h1. Question: What browsers does caArray support?

*Topic*: caArray Usage

*Release*: caArray 2.3.X and above

*Date entered*: 02/14/2011

h2. Details about the Question

I'm trying to import a new array design for Illumina's HumanHap550v3_A platform using our instance of caArray (version 2.3.1.1). When I used Google Chrome browser, the upload failed. When I switched to use Internet Explorer, it worked. Which browsers does caArray support?

[Related forum posting|https://cabig-kc.nci.nih.gov/Molecular/forums/viewtopic.php?f=6&t=650&p=2729&hilit=google+chrome&sid=d5ee899dc695828e7d7e0651dedd9274#p2730]

h2. Answer

Google Chrome is not supported by caArray. caArray 2.3 and above are designed to work with the following browsers:
* PCs running Microsoft XP: Firefox 2.0+ and Internet Explorer 6.0+
* Apple Macs running OS X: Firefox 2.0+ and Internet Explorer 5.5

If you run into a problem such as the one stated above, check the type and the version of the browser you use. You should always use a caArray supported browser to work with the application.

h2. Have a comment?

Please leave your comment in the [caArray End User Forum|https://cabig-kc.nci.nih.gov/Molecular/forums/viewtopic.php?f=6&t=577].

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