Viewing Download Status

To view the status of your downloads:

Log in as described in Logging In via the GUI. The Dashboard appears.

Click Manage tab > Download Tasks. The Download Tasks page appears, listing all ongoing and completed requests for the transfer of collections or data files from DME. If you are a group administrator, this page includes all of the download requests in the archives for your DOC. The Download Tasks page.

The following table describes the information on this page for each download request:

Column	Description
User ID	The ID of the user who submitted each request. (This column is visible to administrators viewing all tasks.)
Task ID	The task ID assigned to the request by the system. Each time you successfully request a download, the system sends an email notification with a unique task ID and displays the same task ID here.
Path	The source path.
Type	The data type, such as Collection, Collection List, Data Object (data file), or Data Object List.
Destination Type	The destination type, such as Globus, AWS S3, Google Drive, Google Cloud, or dbGaP (Aspera) storage.
Created On	The date and time the transfer request was created.
Completed On	The date and time the transfer request was completed (if completed)
Transfer Result	The status of the request, such as In Process, Canceled, Completed, or Failed.
Retry User ID	The user ID of the user who retried the request, if any.
Error	The error message for this request, if any.

If you are an administrator and want to view only your own requests, clear Display All Tasks.
Consider sorting, filtering, or navigating this list. For instructions, refer to Using the Registration or Download Task List.

For instructions on viewing the details of a specific download request, refer to Viewing the Details of a Download Task.

Sometimes a Globus, AWS S3, or dbGaP download fails due to network issues or other issues. Consider retrying those downloads, as described in the following pages:

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