Date
Attendees
| Name | Attended |
|---|---|
| Jayashree Kalpathy-Cramer | No |
| Karl Helmer | No |
| Ed Helton | Yes |
| Ulli Wagner | Yes |
| Carolyn Klinger | Yes |
| Samarth Nandekar | Yes |
Goals
- Status Update for Medici Helpdesk
Currently supported challenges
| Name of Challenge | Organization / Meeting | Medici instance used | Release | Release Test data | Number of Participants | Closing Date | Will the challenge remain open? | Comments |
|---|---|---|---|---|---|---|---|---|
| ISBI Lung Nodule Challenge | International Symposium on Biomedical Imaging | January 8, 2018 | March 5, 2018 | 107 individuals or teams | March 19, 2018 | |||
| Pediatric Bone Age Challenge | Radiological Society of North America | August 5, 2017 | October 7, 2017 | 39 individuals or teams | October 17, 2018 |
Discussion items
| Time | Item | Who | Notes |
|---|---|---|---|
| Action Items | see below | ||
| Monthly status reports | November MSR missing December MSR missing Kudos for February status report March MSR missing | ||
| Invoices | Feb 2018 invoice has been approved | ||
| ISBI 2018 | For summary see March status report | ||
| Website | Create a website that explains what a challenge is and who to contact for help, including phone line and email Information is on the Medici application - DONE | ||
| Incoming Helpdesk requests | will be described in status report Tracking is done in application in issue status tab. Only accessible organizer and administrators have access. Front end and API have been created. New model for DB created but the new DB model does not work with the old setup. Need to verify if the Bone Age challenge issue tracking would work correctly.
| ||
| Procedure questions | How are help desk requests received? How are help desk requests logged? How are help desk requests tracked? Who responds to the help desk requests? How is a "responder" assigned to the help desk request? How are answers tracked? Who closes an issue? Should we track user satisfaction? How to track user satisfaction? Workflow Response time | ||
| Means to request help | phone, email, ticketing system | ||
| Means to provide help | email, answer on phone, chat, WebEx,Bomgart | ||
| Supported Challenges | see new table |
Action items
- review existing documentation Helmer, Karl (Federation/google), Unknown User (nandekarsam)
- submit November monthly status report Unknown User (helmerk)
- submit December monthly status report Unknown User (helmerk)
- submit March monthly status report Unknown User (helmerk)
- verify that Medici instances are linked to help on NCI wiki Unknown User (nandekarsam)
