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Page History
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| Time | Item | Who | Notes |
|---|---|---|---|
| Action Items | see below | ||
| Monthly status reports | November MSR missing December MSR missing Kudos for February status report March MSR missing | ||
| Invoices | Feb 2018 invoice has been approved | ||
| Out | of officeISBI 2018 | Ulli out of office from March 21, returning April 9. Meeting on March 29 will take place as scheduled. | |
| Email report form | Requester email now included in the email. Email gets sent to 5 people including meeting organizer. Samarth is the primary responder and will request information from other people as needed. Admin can see an Issues tab in the challenge app where they keep track of the issues. Challenge organizer has also access. GUI has been developed, backend development to follow this week. | ||
| ISBI 2018 | The team is assembling a lessons learned document about things users noted regarding case association and randomization. Andrew spent the last two weeks on dealing with data issues.For summary see March status report | ||
| Website | Create a website that explains what a challenge is and who to contact for help, including phone line and email Will be tied into the TCIA application processInformation is on the Medici application - DONE | ||
| Incoming Helpdesk requests | will be described in status report Tracking is done in application in issue status tab. Only accessible organizer and administrators have access. Front end and API have been created. New model for DB created but the new DB model does not work with the old setup. Need to verify if the Bone Age challenge issue tracking would work correctly.
ISBI has generated requests for help, data conversion, technical issues tracking is mostly done by email evaluating systems that could be used for tracking - ongoing | ||
| Procedure questions | How are help desk requests received? How are help desk requests logged? How are help desk requests tracked? Who responds to the help desk requests? How is a "responder" assigned to the help desk request? How are answers tracked? Who closes an issue? Should we track user satisfaction? How to track user satisfaction? Workflow Response time | ||
| Means to request help | phone, email, ticketing system | ||
| Means to provide help | email, answer on phone, chat, WebEx,Bomgart | ||
| Supported Challenges | see new table |
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