Question: How do I remove the lock on my UPT superuser account?

Topic: caArray Installation and Upgrade

Release: Applicable Releases:</strong> Up to caArray 2.x

<strong>Date Date entered: <03/strong> March 20, /2010

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caArray Installation/Upgrade

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Details about the Question

I've managed to enter the wrong password too many times for our superuser account and was locked out of the UPT application. Since we only logged into UPT with this one user account, how can I go about changing the password/resetting the block?

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Answer

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If you are locked out of UPT account, the fast fastest way to unlock is to restart the UPT JBoss server. Restating Restarting the JBOSS server will help to remove the lock.

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