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Applicable Releases:</strong> Up to caArray 2.x

<strong>Date entered:</strong> March 20, 2010

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caArray Installation/Upgrade

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Question: How to remove the lock on my UPT superuser account? questionEnd
I've managed to enter the wrong password too many times for our superuser account and was locked out of the UPT application. Since we only logged into UPT with this one user account, how can I go about changing the password/resetting the block?

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Topic: caArray Installation and Upgrade

Release: Up to caArray 2.x

Date entered: March 20, 2010

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Answer

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Please leave your comment in the caArray End User Forum.

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How to remove the lock on my UPT superuser account?

I've managed to enter the wrong password too many times for our superuser account and was locked out of the UPT application. Since we only logged into UPT with this one user account, how can I go about changing the password/resetting the block?

Answer

If you are locked out of UPT account, the fast way to unlock is to restart the UPT JBoss server. Restating the JBOSS server will help to remove the lock.

Have a comment?

Please leave your comment in the caArray End User Forum</html>.

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