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If you have forgotten the password for your CTRP user account, you can reset it.

  1. On the Registration Login page, click (TBD). The Change your Password page appears.

  2. Click Email a Password Reset Link. The Email a Password Reset Link page appears.

  3. Enter your CTRP username and the email address associated with that account.
  4. Click Submit. If the email address matches the username, the system sends an email message to that address.
  5. Click the link inside that message. A page appears prompting for the new password.
  6. Enter your CTRP username and new password.
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  7. Enter the new password again to confirm.
  8. Click Submit. If the new password met all requirements, a confirmation page appears.
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