Managing Your Account v4.4

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This section provides instructions for resetting and modifying your CTRP account.

Retrieving Your Username

How to Retrieve Your Username

On the Login Page, click the Forgot Your Username? link.
The Retrieve User Name page is displayed.
Enter the email address associated with your account, and click Submit.
The system sends your username to the email address you provided.

You can update your account information after you have registered for an account and have logged in to Registration.

Changing your Organizational Affiliation results in loss of privileges

If you change your organizational affiliation, the system revokes your existing Site Admin and Accrual Submission privileges.

How to Edit Your Account Information

On the top right corner of any page, click Your Username > My Account.
The My Account page appears, populated with the information you previously supplied for your account.
In the Your Account Profile section, make any changes as necessary, and then click Save.
Keep your account up to date
The PRS organization name is required for uploading trial records to ClinicalTrials.gov via a system-generated file. The PRS organization name you include in your profile is included in that file. This precludes having to update the PRS name in the file. Therefore it is very important for you to update your account whenever there is a change in PRS.