You can track issues you have with the challenge management system.
Users with and without administrative privileges create and track issues differently. Administrators must log in to receive administrative privileges.
Tracking Issues as a User
When a non-administrative user is not logged in, the Report Issue tab is not displayed.
After logging in, a non-administrative user can access the Report issue tab and log a report.
When user clicks on “Report Issue” tab, the following screen appears. User enters details for below form and click on submit, email triggers to organizers and issue details appears on “Issue status” tab.
Tracking Issues as an Administrator
Once you log in, you can see the Report Issue and Issue Status options.
Click Issue Status to see a list of all issues, their details, and their status.
An issue's status can be one of the following status types:
- Waiting for User Input
- Support team Working