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Comment: Added "Tasks" to 3 headings to clarify what we're telling the reader to notice.

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  • Your first and last name
  • Your organization (spell out acronyms)
  • Your request (note Notice the suggested tasks below.)

Determining Level of Effort

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Upon request, the documentation team can create a detailed documentation plan to estimate the time required to complete the work, confirm the scope of the project, and agree on deliverables. To improve the plan's accuracy, send as much of the information above as possible to the technical writer as soon as possible.

Wiki Management Tasks

The documentation team can help make a project successful by performing the following tasks and others.

  • Creating or updating an LDAP group and/or wiki space (complete the New Wiki LDAP Group or Space Application)
  • Remediating wiki pages for Section 508-compliance
  • Wiki restructuring (creating standard headings on home page, grouping items such as status reports together, etc.)

Technical Documentation Support Tasks

The documentation team can help make a project successful by performing the following tasks and others.

  • Updating existing user documentation for new release
  • Writing user documentation for initial release
  • Writing or editing software lifecycle documents, API guides, and developer documentation
  • Perform file conversions, typically to Confluence wiki format, and other file operations as required (could include work in video formats)
  • Remediating MS Office documents for Section 508-compliance
  • Supporting project management by preparing team process documents

Website Design Tasks

The documentation team is adept at organizing complex information for clear presentation in a website. Using Lucid Chart, Balsamiq, and other tools, we can design menus and information on web pages.

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