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<strong>Applicable Applicable Releases:</strong> Up to caArray 2.x

<strong>Date entered:</strong> January 13, 2010

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caArray Usage

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Question: Unable to Send User Registration Confirmation e-Mail. questionEnd
The User Registration page is not able to send registration emails. The following error message was returned at the top of the page: "Unable to send the confirmation email". The user found the following relevant error in the log file:

2009-12-09 13:48:45,765 ERROR gov.nih.nci.caarray.web.action.registration.RegistrationAction Failed to send an email com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first. 23sm72910qyk.3

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Parameter

GUI Installer Text

Description

Permissible Value

mail.smtp.auth

"Mail Server Authentication"

Whether of not the mail server should be authenticated against.

"true" / "false"

mail.smtp.starttls.enable

"Mail Server starttls"

Whether of not the mail server should be communicated with using Transport Layer Security (TLS).

"true" / "false"

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