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h1. 

Question:

...

User

...

registration

...

is

...

unable

...

to

...

send

...

the

...

user

...

an

...

email

...

to

...

confirm

...

registration.

...

What

...

do

...

we

...

do?

...

Topic

...

:

...

caArray

...

Usage

...

Release

...

:

...

Up

...

to

...

caArray

...

2.x

...

Date

...

entered

...

:

...

01/13/2010

...

Details

...

about

...

the

...

Question

...

The

...

User

...

Registration

...

page

...

shows

...

the

...

following

...

error

...

message

...

at

...

the

...

top

...

of

...

the

...

page:

...

"Unable

...

to

...

send

...

the

...

confirmation

...

email".

...

The

...

user

...

found

...

the

...

following

...

relevant

...

error

...

in

...

the

...

log

...

file:

{
Code Block
}2009-12-09 13:48:45,765 ERROR [gov.nih.nci.caarray.web.action.registration.RegistrationAction] Failed to send an email com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first. 23sm72910qyk.3{code}

h2. Answer

This problem was due to incorrect mail parameter settings. The following two parameters were incorrectly set to be:

Answer

This problem was due to incorrect mail parameter settings. The following two parameters were incorrectly set to be:

mail.smtp.auth=Yes

...


mail.smtp.starttls.enable=Yes

...

The

...

correct

...

value

...

should

...

be

...

"True"

...

or

...

"False".

...

Parameter

GUI Installer Text

Description

Permissible Value

mail.smtp.auth

...

"Mail

...

Server

...

Authentication"

...

Whether

...

or

...

not

...

the

...

mail

...

server

...

should

...

be

...

authenticated

...

against.

...

"true"

...

/

...

"false"

...

mail.smtp.starttls.enable

...

"Mail

...

Server

...

starttls"

...

Whether

...

or

...

not

...

the

...

mail

...

server

...

should

...

be

...

communicated

...

with

...

using

...

Transport

...

Layer

...

Security

...

(TLS).

...

"true"

...

/

...

"false"

...

For

...

more

...

information

...

on

...

what

...

are

...

the

...

permissible

...

values

...

for

...

caArray

...

Installation,

...

check

...

out:

...

caArray

...

2.3.0

...

install.properties

Have a comment?

Please leave your comment in the caArray End User Forum.

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|https://wiki.nci.nih.gov/x/YBohAQ]

h2. Have a comment?

Please leave your comment in the [caArray End User Forum|https://cabig-kc.nci.nih.gov/Molecular/forums/viewtopic.php?f=6&t=577].

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