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Comment: For HPCDATAMGM-1947: Added a link.

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  1. Log in as described in Logging In via the GUI. The Dashboard appears.

  2. Click Manage tab > Download Tasks.  The The Download Tasks page appears, listing all ongoing and completed requests for the transfer of collections or data files from DME.
    The Download Tasks page.Image Removed . If you are a group administrator, this page includes all of the download requests in the archives for your DOC. 

    Show If
    groupGP-CFW-DMEDOC-DEV, GP-CFW_ADMINS
    Panel
    borderColorsilver
    borderStylesolid
    titleVisible to Internal Users Only

    If you are a system administrator, this page includes all download requests, in all DOCs.

    The Download Tasks page.Image Added

    The following table describes the information on this page for each download request:

    To view details about a specific download request, click the task ID. The Download Task Details page appears.
    The Download Task Details page.Image Removed
    This page provides the following information about the download transfer. (The timestamps on this page reflect a 24-hour clock.) Information about a collection download request:Information about the overall download request:
  3. Task ID
  4. Source path
  5. Destination path and endpoint
  6. Transfer status 
  7. Transfer status percentage (if in progress)
    8. ColumnDescription
    User IDThe ID of the user who submitted each request. (This column is visible to administrators viewing all tasks.)
    Task IDThe task ID assigned to the request by the system. Each time you successfully request a download, the system sends an email notification with a unique task ID and displays the same task ID here.
    PathThe source path.
    TypeThe data type,
    either Collection or
    such as Collection, Collection List, Data Object (data file), or Data Object List.
    Transfer Result
    Destination TypeThe
    status of the request
    destination type, such as
    In Process
    Globus,
    Completed, or Failed.
  8. Consider sorting, filtering, or navigating this list. For instructions, refer to Using Search Results and Other Lists in the GUI. 
  9. AWS S3, Google Drive, Google Cloud, or dbGaP (Aspera) storage.
    Created On
    The date and time the transfer request was
    created 
    created.
    Completed OnThe date and time the transfer request was completed (if completed)
    Transfer
    speed
  10. Information for each data file in the download request:
    • Source path 
    • Task ID
    • Transfer status 
    • Transfer status percentage (if in progress)
  11. Information about a data file download request:
    • Source path
    • Transfer request ID
    • Transfer request type
    • Destination path and endpoint
    • Transfer status 
    • Transfer status percentage (if in progress)
    • The date and time the transfer request was created 
    • The date and time the transfer request was completed (if completed)
  12. To cancel a download in progress, click the cancel icon (The cancel icon.Image Removed), visible on the right or left side of the page, depending on the size of your browser window. A message appears confirming the cancellation. 
  13. To view details about the downloaded data, click the path link. The details page appears for that data. For information, refer to Viewing Metadata via the GUI. 
  14. ResultThe status of the request, such as In Process, Canceled, Completed, or Failed.
    Retry User IDThe user ID of the user who retried the request, if any. 
    ErrorThe error message for this request, if any.
  15. If you are an administrator and want to view only your own requests, clear Display All Tasks. 
  16. Consider sorting, filtering, or navigating this list. For instructions, refer to Using the Registration or Download Task List. 

For instructions on viewing the details of a specific download request, refer to Viewing the Details of a Download Task. 

Sometimes a Globus, AWS S3, or dbGaP Sometimes a Globus download fails due to network issues or other issues.  Consider Consider retrying those downloads, as described in in the following pages:

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