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Comment: Omitting "please" because we are telling them how to do something they already want to do.

To report bugs, request technical support, or submit suggestions for enhancements, please contact the Clinical Trials Reporting Office (CTRO) at ncictro@mail.nih.gov as per the instructions belowIf you are experiencing technical issues with the CTRP web application, contact us at ctrp_support@nih.gov.

When submitting a defect report or requesting technical support request, please include:

  • Your contact information, including your telephone number
  • The name of the application/tool you are using
  • The URL if it is a Web-based applicationrelevant URL
  • A description of the problem and the steps to recreate it
  • The text of any error messages you have received

When submitting an enhancement request, please include:

  • Your contact information, including your telephone number
  • The name of the applicable application or resource
  • A description of the enhancement request with as much detail as you can provide

For other CTRP topics, contact the Clinical Trials Reporting Office (CTRO) at ncictro@mail.nih.gov.