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To report bugs, request technical support, or submit suggestions for enhancements, please contact the Clinical Trials Reporting Office (CTRO) at ncictro@mail.nih.gov as per the instructions below.


When submitting a defect report or requesting technical support, please include:

  • Your contact information, including your telephone number
  • The name of the application/tool you are using
  • The URL if it is a Web-based application
  • A description of the problem and the steps to recreate it
  • The text of any error messages you have received


When submitting an enhancement request, please include:

  • Your contact information, including your telephone number
  • The name of the applicable application or resource
  • A description of the enhancement request with as much detail as you can provide
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