 |
Page History
| Scrollbar | ||
|---|---|---|
|
...
Question: User registration is unable to send the user an email to confirm registration. What do we do?
...
| Composition Setup |
|---|
cloak.toggle.type = text
cloak.toggle.open=[show]
cloak.toggle.close=[hide]
|
| Panel | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| |||||||||
|
Topic: caArray Usage
Release: Up to caArray 2.x
Date entered: 01/13/2010
Question
...
Details about the Question
The User Registration page is not able to send registration emails. The shows the following error message was returned at the top of the page: "Unable to send the confirmation email". The user found the following relevant error in the log file:
| Code Block |
|---|
2009-12-09 13:48:45,765 ERROR [gov.nih.nci.caarray.web.action.registration.RegistrationAction] Failed to send an email com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first. 23sm72910qyk.3 |
Answer
This problem was due to incorrect mail parameter settings. The following two parameters were incorrectly set to be:
...
For more information on what are the permissible values for caArray Installation, check out: caArray 2.3.0 install.properties
Have a comment?
Please leave your comment in the caArray End User Forum.
...
