NIH | National Cancer Institute | NCI Wiki  

Error rendering macro 'rw-search'

null

  • Created by Unknown User (wileyal), last modified on Aug 11, 2012

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 23 Next »

How to resolve login issues

If you can't log in, and you're sure you have an account, there may be a problem with your password.

Passwords expire periodically. NCI will send you an email reminder when you need to change your password.

When you change your password, be sure to do it at https://iforgotmypassword.nih.gov/aims/ps/. This keeps your NCI and NIH passwords synchronized, so you'll use the same password to log in on most sites.

If you have trouble logging in, and you try repeatedly, your account will be locked and that will prevent you from logging in. You can unlock your account at https://iforgotmypassword.nih.gov/aims/ps/.

If you have a password saved in an RSS reader or another web client, that can cause repeated failed login attempts and thus cause your account to be locked. Be sure to remove all such passwords from web clients.

If you need help, contact NCICB Application Support.

  • No labels