The system locks you out after three unsuccessful attempts to log in within 24 hours. In the event that you have been locked out of your account, contact CTRP Application Support at ctrp_support@nih.gov, or phone: 240-276-5541 or toll free: 888-478-4423. If you have forgotten your password, or if you want to reset it for any reason, refer to Resetting Your Password.
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