If you know the password for your CTRP user account, you can change it.
- On the Registration login page (https://trials.nci.nih.gov/registration), click Reset Password. On the Reset Password tab, click the CTRP Password Self Service Station link. The Change Your Password page appears. (For a more direct route to this page, visit https://trials.nci.nih.gov/ctrp-password.)
- Enter your CTRP username, old password, and new password. The new password must meet the following requirements:
- Must be 8-15 characters.
Must have at least one uppercase letter (A-Z), one lowercase letter (a-z), one digit (0-9), and one special character. Special characters include the following:
! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~- Must not match any of the previous 6 passwords for this account.
- Enter the new password again to confirm.
- Click Submit. If the new password met all requirements, a confirmation page appears.
If you have forgotten the password for your CTRP user account, refer to Resetting Your Password.
If you have questions or want to report any issues, contact us at ctrp_support@nih.gov.
