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To view the status of your downloads:

  1. Log in as described in Logging In via the GUI. The Dashboard appears.

  2. In the left panel, click Manage > Download Tasks. The Download Tasks page appears, listing all ongoing and completed requests for the transfer of collections or data files from DME.

    The Download Tasks page.

    The following table describes the information on this page for each download request:

    ColumnDescription
    Task IDThe task ID assigned to the request by the system. Each time you successfully request a download, the system sends an email notification with a unique task ID and displays the same task ID here.
    PathThe source path.
    TypeThe data type, either Collection or Data Object (data file).
    Transfer ResultThe status of the request, such as In Process, Completed, or Failed.
  3. Consider sorting, filtering, or navigating this list. For instructions, refer to Using Search Results and Other Lists in the GUI. 
  4. To view details about a specific download request, click the task ID. The Download Task Details page appears.

    The Download Task Details page.

    This page provides the following information about the download transfer: 
    • Information about a collection download request:
      • Information about the overall download request:
        • Task ID
        • Source path
        • Destination path and endpoint
        • Transfer status 
        • Transfer status percentage (if in progress)
        • The date and time the transfer request was created 
        • The date and time the transfer request was completed (if completed)
        • Transfer speed
      • Information for each data file in the download request:
        • Source path 
        • Task ID
        • Transfer status 
        • Transfer status percentage (if in progress)
    • Information about a data file download request:
      • Source path
      • Transfer request ID
      • Transfer request type
      • Destination path and endpoint
      • Transfer status 
      • Transfer status percentage (if in progress)
      • The date and time the transfer request was created 
      • The date and time the transfer request was completed (if completed)

  5. To view details about the downloaded data, click the path link. The details page appears for that data. For information, refer to Viewing Metadata via the GUI. 

Sometimes a Globus download fails due to network issues or other issues. Consider retrying those downloads, as described in Retrying a Failed Globus Download. 


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