Viewing Download Status

To view the status of your downloads:

1. Log in as described in Logging In via the GUI. The Dashboard appears.

2. Click Manage tab > Download Tasks. The Download Tasks page appears, listing all of your ongoing and completed requests for the transfer of collections or data files from DME.
   
   
   
   The following table describes the information on this page for each download request:

   Column	Description
   Task ID	The task ID assigned to the request by the system. Each time you successfully request a download, the system sends an email notification with a unique task ID and displays the same task ID here.
   Path	The source path.
   Type	The data type, such as Collection, Collection List, Data Object (data file), or Data Object List.
   Transfer Result	The status of the request, such as In Process, Canceled, Completed, or Failed.
   Created On	The date and time the transfer request was created.
   Completed On	The date and time the transfer request was completed (if completed)

3. If you are an administrator and want to view all of the download requests in your DOC, click Display All Tasks. The Download Tasks page displays the user ID for each request.
4. Consider sorting, filtering, or navigating this list. For instructions, refer to Using Search Results and Other Lists in the GUI. 
5. To view details about a specific download request, click the task ID. The Collection Download or Data Object Download Task Details page appears.
   
   
   
   This page provides the following information about the download transfer. (The timestamps on this page reflect a 24-hour clock.) 
   • Information about a data object list, collection, or collection list download request:
     • Information about the overall download request:
       • Task ID
       • Source path (for collection only)
       • Destination Type
       • Globus Transfer Request ID (for Globus only)
       • Destination path and endpoint
       • Transfer status 
       • Transfer status percentage (if in progress)
       • The date and time the transfer request was created 
       • The date and time the transfer request was completed (if completed)
       • Transfer speed in B/s (if completed)
     • Information for each data file in the download request:
       • Source path 
       • Task ID
       • Transfer status 
       • Transfer status percentage (if in progress)
   • Information about a data file download request:
     • Source path
     • Destination Type
     • Globus Transfer Request ID (for Globus only)
     • Transfer request ID
     • Transfer request type
     • Destination path and endpoint
     • Transfer status 
     • Transfer status percentage (if in progress)
     • The date and time the transfer request was created 
     • The date and time the transfer request was completed (if completed)
6. To cancel a download in progress, click the cancel icon (), visible on the right or left side of the page. A message appears confirming the cancellation. 
7. To view details about the downloaded data, click the path link. The details page appears for that data. For information, refer to Viewing Metadata via the GUI. 

Sometimes a Globus download fails due to network issues or other issues. Consider retrying those downloads, as described in Retrying a Failed Globus Download.