Open a supported browser:
- Chrome
- Firefox
Navigate to the following portal:
The home page appears.
Select About > Contact. The Contact Us page appears.
- If you have logged in, as described in Logging In, the system automatically specifies your name and email address.
- Otherwise, specify your name and email address.
Type your message. To copy one of the following examples, click the icon next to it:
- I would like permission to upload data.
- I would like to change the email address in my MoDaC user account.
- I would like to change the groups listed on the Manage Account page for my MoDaC user account.
- I have a question about preparing a metadata file to perform a bulk upload.
(The Uploading Multiple Assets from a Globus Endpoint page might help.)
- My upload is failing and I don't know why. I tried clicking retry, but the issue persists.
- My download is failing and I don't know why. I tried clicking retry, but the issue persists.
- I would like to change which groups can access a collection.
(The Managing Group Access to an Existing Collection page might help.)
- I would like to delete data.
(The Deleting Data page family might help.)
Respond to the reCAPTCHA prompt.
Click Submit. The system sends your message to the MoDaC team.
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