To view the status of your downloads:
- Log in as described in Logging In via the GUI. The Dashboard appears.
Click Manage tab > Download Tasks. The Download Tasks page appears, listing all of your ongoing and completed requests for the transfer of collections or data files from DME.
The following table describes the information on this page for each download request:Column Description Task ID The task ID assigned to the request by the system. Each time you successfully request a download, the system sends an email notification with a unique task ID and displays the same task ID here. Path The source path. Type The data type, such as Collection, Collection List, Data Object (data file), or Data Object List. Destination Type The destination type, such as Globus, AWS S3, Google Drive, or Google Cloud storage. Transfer Result The status of the request, such as In Process, Canceled, Completed, or Failed. Retry User ID The user ID of the user who retried the request, if any. Created On The date and time the transfer request was created. Completed On The date and time the transfer request was completed (if completed) - If you are an administrator and want to view all of the download requests in your DOC, click Display All Tasks. The Download Tasks page displays the user ID for each request.
- Consider sorting, filtering, or navigating this list. For instructions, refer to Using Search Results and Other Lists in the GUI.
For instructions on viewing the details of a specific download request, refer to Viewing the Details of a Download Task.
Sometimes a Globus download fails due to network issues or other issues. Consider retrying those downloads, as described in Retrying a Failed or Canceled Globus Download.
