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  • Develop documentation such as user guides and admin , admin guides, and quick reference guides for release in formats including Confluence, Word, and PDF. 
  • Overhaul or update existing user documentation for a new release, including release announcements.
  • Write scripts for and record explainer videos about software usage.
  • Write online help or tutorials built into the user interface of an application.
  • Write/review UI text and error messages for an application.
  • Integrate user documentation with project code in GitHub.
  • Write or edit software lifecycle documents, API guides, architecture guides, and developer documentation.
  • Analyse Analyze content in Jira, GitHub, or PowerPoint and create other documents based on that content. 
  • Create templates for developers to easily create documentation.
  • Perform file conversions, typically to Confluence wiki format, and other file operations as required.
  • Remediate any document for Section 508-compliance.
  • Support project management by preparing team process documents.

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