 |
Page History
| Scrollbar | ||
|---|---|---|
|
| Page info | ||||
|---|---|---|---|---|
|
| Composition Setup |
|---|
cloak.toggle.type = text
cloak.toggle.open=[show]
cloak.toggle.close=[hide]
|
| Panel | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| |||||||||
|
Topic: caArray Usage
Release: Applicable Releases:</strong> Up to caArray 2.x
<strong>Date Date entered: </strong> January 13, 2010
</span>
caArray Usage
Question
questionDiv
question
Question: Unable to Send User Registration Confirmation e-Mail. questionEnd
The User Registration page is not able to send registration emails. The following error message was returned at the top of the page: "Unable to send the confirmation email". The user found the following relevant error in the log file:
| Code Block |
|---|
2009-12-09 13:48:45,765 ERROR [gov.nih.nci.caarray.web.action.registration.RegistrationAction] Failed to send an email com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first. 23sm72910qyk.3 |
| Scrollbar | ||
|---|---|---|
|
...
| Composition Setup |
|---|
cloak.toggle.type = text
cloak.toggle.open=[show]
cloak.toggle.close=[hide]
|
| Panel | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| |||||||||
|
Topic:
Release:
Date entered:
Question
Answer
Have a comment?
Please leave your comment in the caArray End User Forum.
| Scrollbar | ||
|---|---|---|
|
Answer
This problem was due to incorrect mail parameter settings. The following two parameters were incorrectly set to be:
mail.smtp.auth=Yes
mail.smtp.starttls.enable=Yes
The correct value should be "True" or "False".
Parameter | GUI Installer Text | Description | Permissible Value |
|---|---|---|---|
mail.smtp.auth | "Mail Server Authentication" | Whether of not the mail server should be authenticated against. | "true" / "false" |
mail.smtp.starttls.enable | "Mail Server starttls" | Whether of not the mail server should be communicated with using Transport Layer Security (TLS). | "true" / "false" |
For more information on what are the permissible values for caArray Installation, check out: caArray 2.3.0 install.properties
Have a comment?
Please leave your comment in the caArray End User Forum</html>.
| Scrollbar | ||
|---|---|---|
|
