Page History
...
Phone support is not currently available.
Password Changes
New functionality (as of October 4, 2023) enables the user to set and reset their own password:
- As a new caNanoLab user, when registering for your account, you will receive a link to set your password.
- If you forget your password, you’ll be able to reset it yourself by going to User Actions->Reset Password.
- New passwords cannot be the same as your previous six passwords.
- The system requires you to reset your password every 120 days and sends a reminder message 14 days before each expiration date.
- Any user with no email address registered in the system will now have their account disabled. They need to email caNanoLab-Support@ISB-CGC.org to reactivate the account and provide the email address that they want associated with their account.